Frequently Asked Questions

Benefits

What are the main benefits of using XPressEntry?

XPressEntry delivers real-time, mobile access control and badge verification, allowing you to secure, authenticate, and track personnel from anywhere. It enhances emergency mustering, supports compliance, and integrates seamlessly with your existing access control systems for superior flexibility and safety.

What are the unique features of XPressEntry?

Key features include handheld badge and biometric verification, live entry/exit tracking, emergency evacuation mustering, offline functionality, visual identity confirmation, and support for multiple languages. XPressEntry also offers multi-user validation and integration with leading access control platforms.

Product

What types of customers use XPressEntry?

XPressEntry is trusted by organizations worldwide, including airports, hospitals, corporate campuses, industrial sites, and event venues—anywhere that requires mobile, flexible access control and personnel tracking.

How can I customize XPressEntry to my company’s specific needs?

XPressEntry can be tailored with custom configurations, integration with over 40 access control systems, and support for a variety of badge and biometric technologies. You can also set up custom events, training, and reporting to fit your workflow.

What are the reporting capabilities within XPressEntry?

XPressEntry provides easy-to-access, detailed reports on entry/exit activities, attendance, muster status, and more. Reports can be generated for audits, safety drills, or regulatory needs.

How much does XPressEntry cost?

Pricing varies based on system size, features, and integration needs. Contact sales for a customized quote.

Technology

Can I use XPressEntry without an internet connection?

Absolutely. XPressEntry handhelds operate in offline mode, recording all activities and automatically syncing with the access control system once connectivity is restored.

Does XPressEntry integrate with third-party platforms?

Yes, XPressEntry integrates with over 40 leading access control and security platforms, ensuring seamless operation within your existing infrastructure.

How do I get my data into XPressEntry?

Data is imported and synchronized from your existing access control system, or can be managed directly in XPressEntry’s database for standalone deployments.

What badge types does XPressEntry support?

XPressEntry supports a broad range of badge technologies, including biometrics (fingerprint and facial recognition), mobile credentials, and barcodes.

  • Low Frequency (LF): HID, Indala, FarPointe, EM, CasiRusco, Pyramid, Securakey
  • High Frequency (HF): iClass, SEOS, Mifare, DESFire, PIV, CAC, TWIC, Felicia, Legic, Allegion, STid, ISO15693, Gallagher, Paxton, FarPointe
  • Ultra-High Frequency (UHF): EPC GEN2, or ISO 18000-6C
  • Mobile Credentials: HID Mobile Access® solutions including HID employee badge and Student ID in Apple Wallet, Safetrust, KleverKey, FarPointe
  • Barcodes: 1D, 2D Barcode, PDF417, QR-Code
What devices can I use with XPressEntry?

XPressEntry supports a range of rugged handheld badge and biometric readers, rugged tablets, kiosks, as well as iOS and Android mobile devices with the XPressEntry mobile app. 

Security

How secure is my data?

XPressEntry is designed with robust security protocols, including encrypted data transfer and storage, user authentication, and compliance with industry best practices to keep your information protected.

Who owns my data in XPressEntry?

Your organization retains full ownership and control over all data managed within XPressEntry.